Updated COVID-19 Statement issued 3/16/20 at 5:34PM:
Many of you have questions regarding how we are handling the postponement/cancellation process for upcoming shows in March, April and some affected dates in May.
Once we know a show is being postponed – it will immediately be noted on the website. When we get a new date for the show, it will be posted – and all tickets will be honored for the rescheduled date. Refunds will be available within 30 days of the postponement announcement.
If a show is outright cancelled, it will be noted on the website and refunds will be available from point of purchase. If purchased via credit card, refunds will automatically be issued to the card you used to purchase tickets within 30 business days.
COVID-19 Statement issued 3/13/20:
We ain’t fooling around—We ain’t got time for that now.
Apologies to our friend, David Byrne, for paraphrasing this lyric, but we are taking the quickly spreading COVID-19 virus very seriously. As a company which is all about NOT social distancing and focused on bringing communities together to enjoy the music, the health and safety to our fans, artists, and staff are always our greatest concern. We continue to monitor the current situation of COVID-19 with our venue partners and government. The venues are taking precautions to help keep the threat low including additional cleanings and sanitation of venues, adding hand sanitizer stations and making sure all employees and staff are not sick.
We ask that you help us in this task by following the protocols as outlined by the CDC of regularly washing hands for at least 20 seconds, covering your cough or sneeze with your elbow or a tissue and avoid touching your eyes, nose and mouth. Most importantly, if you are sick or even suspicious of being ill, please stay home.
Currently, our shows at Space Ballroom are all scheduled to go on as planned. All shows at College Street Music Hall have been suspended through April 30, 2020. If any show is cancelled, refunds will be made automatically. All changes will be posted to our website and socials as soon as information is available.
Please stay safe and thank you for your continued support of live music.